Reichhold Center for the Arts

 

What are the hours of operation for the Ticketing Office?

Monday-Thursday 10am-4pm
Friday 10am-6pm
Saturday 11am-4pm
Performance Days: 11am-9:30pm

 

What is the Reichhold Center for the Arts Ticketing Services Office?

The Reichhold Center for the Arts Ticketing Services Office is the in-house ticketing operation for all events held at the Reichhold Center, or for performances or events that the department is contracted for. The department also designs and prints tickets to order for promoters throughout the Virgin Islands and the larger Caribbean. The Ticketing Services Office is the one-stop shop for all events presented or held under the Reichhold Center banner. The Reichhold Center Ticketing Services Office accepts cash, checks, debit card, American Express, MasterCard and Visa for ticket and gift certificate purchases.

 

How do I contact the Ticketing Services Office?

By Phone:
Call the Ticketing Services Office at (340) 693-1559
Monday-Thursday 10am–4pm
Friday 10am–6pm
Saturday 11am–4pm
Performance Days 11am–9:30pm (however the office does not accept calls between the hours of 7pm–9:30pm, due to will-call services)

By E-mail:
E-mail: dhumphr@uvi.edu

In Person:
Monday-Thursday 10am–4pm
Friday 10am-6pm
Saturday 11am–4pm
Performance Days: 11am–9:30pm
** On Sundays with performances, the Ticketing Services Office will open at 1pm and will remain open 1 ½ hours past the start time of the event.

 

Where is the Ticketing Office located?

The Ticketing Services Office is located at the Reichhold Center for the Arts to the right of the Main Entrance of the center.
The office's mailing address is:
Reichhold Center for the Arts
Ticketing Services Office
2 Brewers Bay
St. Thomas, VI 00802

 

Season subscriptions defined

Season Subscriptions. Season subscribers hold preference over other patrons relative to the performance Season of the Reichhold Center for the Arts. As such, orders are processed in priority manner, taking effect with subscribers who are donors of the Reichhold, holding preference over other non-donating subscribers. Seating within the first four (4) to six (6) seats off the center isle in the covered section are primarily held for season sponsors and/or subscribers who are donors. Further, with the aforementioned, season tickets will be processed using the following schedule:

1. Renewing Subscribers who are donors
2. New Subscribers who are in the Patron & Sponsoring Patron donor levels
3. Renewing Subscribers
4. New Subscribers
5. General Public Sales

In the season subscription process, patrons are encouraged to state their seating preference on their order form, however there is no guarantee that a patron will receive those seats as noted. Seating assignments are made at the discretion of the System Administrator in conjunction with the Manager of Ticketing Services following the above schedule of seating priority. Once seating is assigned, patrons are later contacted during the processing period and informed of their seating assignment, if a change has been made to their seating preference or subscription as processed in the past. Although this policy takes effect, the Reichhold Center for the Arts in accordance with our established Standard Operating Procedures and Policies, reserves the right to move, cancel, or otherwise assign seats to patrons as enclosed in the Ticketing Services Policies.

 

How do I buy tickets?

Tickets may be purchased online, by phone or in person at the Ticketing Services Office. To purchase tickets:

Online:
Using our real-time best available system, tickets may be purchased online 24 hours a day, seven days a week, using American Express, MasterCard or Visa. Simply select a performance and follow the steps for purchasing. Tickets will be either mailed or held at the Ticketing Services Office, depending upon the date of the performance.

Phone:
If you don't like the Internet, or you just want to speak to someone who knows the center, you can call us at (340) 693-1559 and let one of our Ticketing Services Agents help you with your purchase. The Office is open on Monday through Thursday from 10am-4pm, Friday 10am-6pm and Saturdays 11am-4pm. Tickets ordered by the phone at least 7 days in advance of the event will be mailed, or may be picked up at the Ticketing Services Office at your request. Please bring your credit card and a form of ID when picking up your Tickets.

In Person:
If you want some face-to-face service, you can visit us at the Ticketing Services Office located at the Reichhold Center for the Arts at 2 Brewers Bay.

 

Promotions and discounts:

Please call Ticketing Services at (340) 693-1559 during normal business hours to learn about available ticket discounts and special promotions for selected events.

 

Special requests & accommodations:

If you have any special requests or concerns regarding accommodations during a performance, please contact Ticketing Services at (340) 693-1559 or by e-mail at dhumphr@uvi.edu. We are pleased to assist you with your needs.

 

What are the policies of the Ticketing Office?

All Sales are Final. There are no refunds or exchanges. This ticket purchase will appear on your credit card statement as a (debit) from the Reichhold Center for the Arts - UVI. If your tickets are being mailed to you, it is your responsibility to notify us prior to the performance if you did not receive your tickets so we may reprint them for you upon your presenting the Order Confirmation, credit card used in the purchase and proper photo identification.